--- title: "Parikh and the customer contract claim" language: en canonical: https://osint.v3rta.com/dossiers/accessibe/parikh-customer-action/ as_of: 2026-10-10 --- # Parikh and the customer contract claim **Question.** What remained after the March 2026 dismissal ruling? **Answer.** The compliance-representation contract theory survived; other pleaded claims were dismissed. Neither liability nor class certification follows from that procedural result. ## What survived the dismissal motion - Analysis: In the proposed customer class action brought by Sherwin K. Parikh MD, P.C. (Tribeca Skin Center), Dillon Music and Safe Life Defense against accessiBe Inc., the Southern District of New York narrowed the case on 31 March 2026. Only the breach-of-contract theory concerning representations that the widget would ensure WCAG and ADA compliance survived the dismissal motion. [s-d124] [s-d125] [s-d152] [s-d168] [s-d229] [s-d353] - Qualification: Survival of a claim is not a finding of liability or class certification. The retained docket records an answer filed on 25 June 2026; the answer’s contents are not retained, and the docket may lag the official court file. - Response: accessiBe sought dismissal and relied on its terms of service; most of the pleaded claims were dismissed. - Outcome: No final merits judgment, class certification or approved $1.2 million settlement is established by the retained record. ## Parikh experiences - Analysis: The customers alleged that they faced accessibility lawsuits after installing the widget and received support they considered inadequate. Tribeca Skin Center alleged it obtained a compliance report, retained its own lawyer, settled its underlying case and then commissioned a remediation review finding numerous barriers. Dillon Music and Safe Life described their own lawsuits and disputed the support materials. [s-d124] [s-d168] - Qualification: The March 2026 opinion recounts allegations accepted as true for the dismissal motion. It does not adjudicate their truth or prove that the widget caused a lawsuit. - Response: accessiBe disputed liability and relied on contractual limitations and the defined scope of technical support. - Outcome: Most causes of action were dismissed; the narrower compliance-representation contract theory remained. ## Terms, liability limitation and damages - Analysis: The March 2026 court treated the plaintiffs as bound by the terms accepted through the sign-in process to the extent those terms were enforceable. It distinguished technical litigation-support materials from a legal service. It held the liability limitation unenforceable as applied to the contract claim over WCAG-compliance representations. The court also found premature accessiBe’s request to strike claimed damages above six months’ fees. [s-d124] - Qualification: Tribeca Skin Center and Safe Life lacked standing for injunctive relief by agreement because they no longer used the product; Dillon Music retained standing. That procedural distinction is not class certification. ## Parikh ftc - Analysis: The Parikh court noted that the FTC matter ended in a $1 million settlement without an admission of wrongdoing, but accorded the FTC action and settlement no weight except as the acknowledged source of certain allegations in the customers’ complaint. [s-d124] ## Parikh counsel - Analysis: Retained docket material identifies Blank Rome as counsel for accessiBe Inc. and records Aronowich’s March 2026 citizenship declaration. The court denied a June 2025 motion to disqualify lawyer Martin Krezalek. The customers later cited the separate Bloomsybox–UserWay case as supplemental authority. [s-d152] [s-d229] - Qualification: A docket’s administrative cause-of-action category is not a fraud finding. Use of another case as authority does not combine the proceedings or establish shared liability. ## Customer identities - Analysis: The organizational provider record identifies Sherwin K. Parikh MD PC with the trading name Tribeca Skin Center and names Sherwin K. Parikh as its authorized CEO. A procurement-data profile identifies Safe Life Defense LLC; a business profile names Nicholas Groat as its owner. Reporting separately identifies Pedro Liz’s May 2024 accessibility action against Dillon Music. [s-d154] [s-d155] [s-d157] [s-d213] - Qualification: These records help distinguish the customer organizations and their personnel. They do not establish the merits of the customers’ case against accessiBe. ## Sources - [s-d124] Court record source · s-d124 - [s-d125] Court record source · s-d125 - [s-d152] Other source · s-d152 - [s-d168] Other source · s-d168 - [s-d229] Court record source · s-d229 - [s-d353] Court record source · s-d353 - [s-d154] Other source · s-d154 - [s-d155] US National Plan and Provider Enumeration System retained record 155, US National Plan and Provider Enumeration System - [s-d157] Media source · s-d157 - [s-d213] Other source · s-d213